feels that an injustice has been dealt to them by East
Ayrshire Council and they have the courage to make a complaint
it will most likely be dealt with by the councils monitoring officer
David Mitchell, Head of Legal Procurement and Regulatory
Services. Unfortunately a large part of my complaint was regarding
David Mitchell himself.
I have been the victim of what I can only describe
as aggressive, devious and unethical behaviour from members of East
Ayrshire Council. How is it possible to get a fair hearing of a
complaint if it is for the accused party to decide whether they
deal with your problem or not?
If you are not happy with the outcome of your complaint
or feel you have been wrongly treated then you will be directed
to the Scottish Public Services Ombudsman (SPSO).
This is when you will realise that you have little if any hope of
getting justice. The SPSO cannot investigate the behaviour of individuals,
they can only investigate whether the council followed its own
internal complaints procedure.
Even if during its investigation the SPSO
find that the council acted abhorrently, its most severe sanction
it can make is to write a letter to council saying so. It has no
remit to take any action against them. If your complaint is of a
legal nature the SPSO will not investigate as they say that it is
down to you to fund legal action against them.
You may think that perhaps you can go to your councillor,
MSP, or MP for help. I have went
down this road and found that, it seems, they are not willing to
challenge the system. My feelings are that this is because this
system protects them also. In my case my MSP WillieCoffey
is a member of East Ayrshire Council so I was fighting
a losing battle there it seems.
This website has been set up to inform and assist
in dealing with East Ayrshire Council. To give
the people of East Ayrshire a place where they can speak out and
be heard. We will be highlighting stories that the Council would
most likely prefer to keep behind closed doors.
There is an Online Forum
up and running so please register so that you can have your say.
Together we may be able to get a system in place that protects your
rights to be heard and get democracy back in place at East
Please return often as there will be updates and new
stories as they happen.
Together we might just be able to get East
Ayrshire Council to behave ethically when dealing with
ordinary members of the public.
: Forum : Your
Council : Elected Members: